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Free shipping on orders over $5018-month warranty — 3x the industry standard60-day Spotless Home guaranteeFree shipping on orders over $5018-month warranty — 3x the industry standard60-day Spotless Home guarantee

Shipping Policy

Last updated: September 1, 2026

We currently ship to all 50 U.S. states and Canada. We're working on expanding to more countries — join our newsletter to be the first to know when that changes.

Processing Time

Orders are processed and packed within 1–2 business days of being placed, Monday through Friday, excluding U.S. federal holidays. You'll receive a shipping confirmation email with a tracking number as soon as your order ships.

Shipping Rates & Timelines

These are estimated transit times once an order has shipped and do not include processing time. Delivery estimates are not guaranteed and can occasionally be affected by carrier delays outside of our control.

  • Free shipping on all orders of $50 or more within the continental United States.
  • Standard shipping ($5.95): 4–8 business days, continental United States.
  • Alaska, Hawaii & U.S. territories: 6–12 business days; rates calculated at checkout.
  • Canada: 7–14 business days; rates and any applicable duties/taxes calculated at checkout.

Order Tracking

Once your order ships, you'll receive an email with a tracking link. If you haven't received tracking information within 3 business days of ordering, please check your spam folder and then contact us — we're happy to look into it.

Incorrect Address

Please double-check your shipping address at checkout. If you notice an error, email us as soon as possible — we can usually update an address before an order ships, but cannot guarantee changes once a package is in transit.

Lost or Damaged Packages

If your order arrives damaged or a tracking number shows delivered but you never received it, contact us within 14 days of the expected delivery date and we'll work with you on a replacement or refund.

Questions

Reach out any time at our support email or through our Contact page.